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    Need Help - order from hiscoll

    Hello everybody!
    Around 2 weeks ago, I've ordered a single runic tab from hiscoll.com, made my payment a few days after. But now I'm feeling kind of concerned because I wrote at least about 5 emails regarding my order but never received any reply from Mario, also haven't received the tab yet.
    Usually Mario is getting back to mails within one day but this time there is no reply to my writing for more than 10 days
    Perhaps he is on a business trip at the moment??? ..nevertheless he is still updating his shop with new items.

    Perhaps there is somebody among you guys who knows Mario much better and stays in contact with him, would be great if you would help me.
    Thank you in advance
    Best, Kevin

    #2
    Hi Kevin .....

    Yes I noticed that too ....
    I mailed him two days ago he hasn't go back to me
    He never mentioned he was going away either as I am sure he has just come back.
    Regards
    David

    Comment


      #3
      Mario

      in all my dealings with Mario, I've found him to be an honest guy..he maybe on travel or ill..hope it all works out!
      "We all have it coming, Kid" ("Unforgiven")

      Comment


        #4
        I wouldn't be worried - Mario is a standup guy.

        You're positive the email address you used is correct?

        Comment


          #5
          Back in town

          Dear all,

          Sorry that I did not replied yet.....I suddenly had to leave for Germany last week and have just returned.

          I will immediately look into this and answer the pending mails.

          Sorry for this delay!

          Best regards,


          Coco
          Pls. have also a look at my web-site: www.hiscoll.com


          sigpic

          Comment


            #6
            Kevin:

            You shouldn't worry. Whether it was an order or just an inquiry,,,Mario is one of the good guys! Ive never had anything other than EXCELLENT service from him. Im sure all will be fine!
            Originally posted by EiSVOGEL' View Post
            Hello everybody!
            Around 2 weeks ago, I've ordered a single runic tab from hiscoll.com, made my payment a few days after. But now I'm feeling kind of concerned because I wrote at least about 5 emails regarding my order but never received any reply from Mario, also haven't received the tab yet.
            Usually Mario is getting back to mails within one day but this time there is no reply to my writing for more than 10 days
            Perhaps he is on a business trip at the moment??? ..nevertheless he is still updating his shop with new items.

            Perhaps there is somebody among you guys who knows Mario much better and stays in contact with him, would be great if you would help me.
            Thank you in advance
            Best, Kevin

            Comment


              #7
              Thank you all for your kind feedback! I know he is, I always fully trusted Mario, its also not the first deal I had with him and it was always a pleasure to deal with him! But as I mentioned, usually Mario comes back within one day and thats why I started to think about what happened.

              But now everything cleared up and I've just received an email from him!
              Thanks again!
              Cheers, Kevin

              Comment


                #8
                I have waited for a week now.....no answers on emails.

                Does anyone know if Mario is back at the office?

                Comment


                  #9
                  I don't know of his whereabouts but I am sure hes busy snapping up a few goodies for his site ..... I have learnt over the years that Mario as already stated is a good guy.
                  He will bend over backwards to assist anyone in this hobby to help as much as he can ...... Maybe a little more patience needed
                  Regards
                  David

                  Comment


                    #10
                    I have no problem waiting some more, i was just curious if someone knew he was away.

                    Usually dealers respond in 24/h....so i thought he might be away somewhere.

                    Comment


                      #11
                      Mario has always been spot on with me & on every transaction I have done with him, which is quite a few, good guy always sent well packaged etc.
                      I always email him to let him know when its arrived also.

                      Sometimes these things can take 7-10 days with different nations postal systems, I think I would take a little while longer before I raised it on here.

                      He is probably a victim of his own success trying to get evry thing out & keep on track with us all

                      Comment


                        #12
                        Originally posted by Arthur Kullmer View Post
                        He is probably a victim of his own success trying to get every thing out & keep on track with us all


                        Agreed ......
                        Regards
                        David

                        Comment


                          #13
                          Originally posted by Arthur Kullmer View Post
                          Mario has always been spot on with me & on every transaction I have done with him, which is quite a few, good guy always sent well packaged etc.
                          I always email him to let him know when its arrived also.

                          Sometimes these things can take 7-10 days with different nations postal systems, I think I would take a little while longer before I raised it on here.

                          He is probably a victim of his own success trying to get evry thing out & keep on track with us all
                          +1,I Only bought from him once but it went alright although it did take around 7-10 days if i remember!

                          I realy hope it arrives soon mate

                          Ross

                          Comment


                            #14
                            Guys!!

                            I havent ordered yet, i just wrote him 2 emails and havent got an answer yet, that was 1 week ago, so i was just curious if he is perhaps abroad.

                            Usually dealers are very fast on replys when someone wants to order

                            Sorry for missunderstanding

                            Daniel.

                            Comment


                              #15
                              also with me always correct.

                              Comment

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