Hello all:
Has anyone else had an issue with getting an order filled by the archival/conservation supply company Light Impressions?
I sent in a pretty big order on 01 May 2010 and another on 10 August 2010 and neither orders have been filled yet! I contacted customer service most recently today and was told the items are on "back order." For over a year????
When I asked for my money back today, I was told that they were unable to refund money back to credit cards and it would take over two months to get a manual refund processed... I am just at my wits end...
Anyone else in this boat?
Joe
Has anyone else had an issue with getting an order filled by the archival/conservation supply company Light Impressions?
I sent in a pretty big order on 01 May 2010 and another on 10 August 2010 and neither orders have been filled yet! I contacted customer service most recently today and was told the items are on "back order." For over a year????
When I asked for my money back today, I was told that they were unable to refund money back to credit cards and it would take over two months to get a manual refund processed... I am just at my wits end...
Anyone else in this boat?
Joe
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